Support Center

Get help with our tech-enabled publishing solutions and SAAS platforms

Live Chat

Get instant help from our support team during business hours.

Email Support

Send us detailed questions and we'll respond within 24 hours.

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Phone Support

Call us directly for urgent technical issues and platform support.

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Frequently Asked Questions

How do I access my SAAS platform dashboard?

Log in through our client portal at /portal with your provided credentials. If you need access, contact our support team.

What are your support hours?

Our support team is available Monday-Friday, 9:00 AM - 6:00 PM PKT. Email support is available 24/7 with responses within 24 hours.

How do I report a technical issue?

Use our live chat for immediate assistance, or email support@its.com.pk with detailed information about the issue you're experiencing.

Do you provide training for new users?

Yes, we offer comprehensive onboarding and training sessions for all our software platforms. Contact us to schedule a training session.

Still Need Help?

Our technical support team is here to help you get the most out of our platforms.

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