Privacy Policy

Information We Collect

Information Technology Services (ITS) collects information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name, email address, and contact information
• Account credentials and authentication data
• Payment and billing information
• Professional information and company details

Usage Information

• Platform usage data and analytics
• Document processing and workflow information
• System logs and technical data
• Communication records and support interactions

How We Use Your Information

We use the information we collect to provide, maintain, and improve our tech-enabled publishing solutions:

• Deliver and operate our SAAS platforms and services
• Process documents and provide publishing solutions
• Provide customer support and technical assistance
• Send service updates and important notifications
• Improve our AI algorithms and software capabilities
• Ensure platform security and prevent fraud

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication systems
• Secure data centers and infrastructure

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights and prevent fraud
• In connection with business transfers or mergers

Your Rights

You have certain rights regarding your personal information:

• Access and review your personal data
• Request corrections to inaccurate information
• Request deletion of your personal data
• Object to processing of your information
• Data portability and export options

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: